Disgusted!

I have followed up on my insurance claim all the way from May since my first posting on hellopeter and today, on the 28th of July 2015 I am still without a handset.<br> <br> I have been told to come back on a daily basis after I have followed up myself, no proactive actions from the Vodacom consultants.<br> <br> The handset is never available but I can't take an alternative.<br> <br> Yours in the most frustration