DS
Dianne S
1 reviews | Active since Mar 2016
03 Dec 2021, 16:15
Disgusted
Non existent service. I am trying to upgrade and migrate. Calls are dropped. Nobody calls back. Had arranged that I would get a call back 2 days later because the order couldn't be processed that day for some reason. The number given to dial when out of the country does not work. Pathetic.
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Vodacom's replyOfficial
05 Dec 2021, 13:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Dec 2021, 13:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team