Disgust with Vodacom

<p>I have been trying unsuccessfully for 2 months to migrate my account with so called support from Vodacom. Despite having reported these incidents of bad service to Vodacom customer servise and getting reference numbers there is no follow up action from Vodacom, or even a reason for no response!</p> <p>when pushed fror a reponse Vodacom states that there is a problem with their systems and the change cannot be implemented!</p> <p>No one contacted me to advise on this or even attempt to improve it.</p> <p>This despite the fact that they promised to respond within 24 hours of providing me with a reference number!</p> <p>when you speak to them the service staff cannot provide a reason for non service nor can they transfer you to someone higher up in the food chain for clarification, yet they insist that they are a top service provider? I have been with Vodacom for more than 20 years and this is what we have? </p>