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Caroline R

1 reviews | Active since Jul 2016

02 Aug 2024, 11:15

Disgust

Sill no luck in solving our account issue since the 2nd pf May. Last option is the Ombudsman seeing that know one calls you or make any effort to resolve issues so maybe the Ombudsman will have more success that me as a plain person

0
Replies (2)
Vodacom
Vodacom's reply02 Aug 2024, 11:59
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team
CR
Caroline R's update02 Aug 2024, 12:13
Reviewer Update
They close the call but knowone is making contact with me how does this work. Or whom are they calling because it isn’t me