1 reviews | Active since Dec 2018
Disgust
*** Please note email sent to *** Nobody is reviewing my query.
Trust you are well.
My husband and myself are in desperate need and assistance as our complaints are falling on dead ears and nobody is resolving ueries.
In July 2025 we called Vodacom as our contracts were about to come to a completion.
The agnet advise can place us on a sim only deal which would cost less and that we can cancel within 3 months.
To out shock and disgust , the agent placed us in another 24 month contract, we're not in a position financially for any new additional debt.
We called last month and were promised the contract due for upgrade would be canceled, however nothing has come from it.
Please,.please help .
Regards Mymoena Adams ***
Spoke to a manger named Kutloana Molakeng and he refused even access the reference given to him.
Spoke to a manger named Kutloana Molakeng and he refused even access the reference given to him.
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
