NLlR
Nicolina Louis le Roux

1 reviews | Active since Mar 2019

19 Mar 2019, 08:57

Disgussed in Vodacom as they are not very helpfull and also in sorting out the problem with so many people who was on a contract with them

Vodacom have been charging for out of bundle rate and it was not app**** for the Invoice received en of February was more than R8000.00 and the normal balance and contract is only for R3000.00 so I returned the debit order and notified them that I have done it and asked them to send me a listing of when this was asked for and used no response from them now both phones on the contract is now blocked and one is use for business and one private and a small package

0
Replies (2)
NLlR
Nicolina Louis le Roux's update19 Mar 2019, 09:08
Reviewer Update
Thank you, please I need to rectify the account number was one digit sort I **********
Vodacom
Vodacom's reply19 Mar 2019, 09:20
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team