DISGUISTING SERVICE FROM VODACOM/VOOMATEL

Have fibre with Vodacom, put my relocation request in on 31 May 2021. Moved to my new home and have been following up with Vodacom since before my move. I am still not connected to home fibre. Vodacom blames Voomatel, the people at Voomatel do not have a customer service and have delayed my fibre connection installation. End result I have no fibre and have to pay for data, this is extra costs incurred. I have contacted so many people at Vodacom and still have received no assistance. I find this service absolutely shocking! The matter has been escalated with still no resolve. How do these people operate? They say business is tight yet they don't give a damn about customer service. I got through to this person who was good enough to try and resolve Voomatel/Vodacom's bad service

Angelika Petzer Active Fibre Networking | Professional Services | Fibre Services | Hosting and Internet Services | School IT Management

11th Floor | Metal Box | 25 Owl Street | Braamfontein Werf | Johannesburg |

Daphne ***