YC
YVONNE C
1 reviews | Active since Aug 2012
18 Feb 2016, 13:02
DISGUISTING SERVICE
I CANCELLED MY CONTRACT WHICH WAS EXPIRED BUT VODACOM IS STIL TRYING TO DEBIT MY ACCOUNT. THEY ARE TELLING ME THAT MY CONTRACT WAS NOT CANCELLED . I FONED IN AN NO ONE COULD ASSIST ME ALSO. I REFUSE TO PAY AS MY CONTRACT HAS EXPIRED. WHY DO THEY EMPLOY PEOPLE IF THEY CANNOT DO THEIR JOB.
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Vodacom's replyOfficial
18 Feb 2016, 14:06Hello yvonne10,
Thank you for taking the time to raise the poor service received. Vodacom prides itself with attaining and maintaining a high level of Customer Service. I hope I am able to achieve this and improve your Vodacom Experience. I would like to apologize for the poor service received.
Your matter has been resolved.
Regards,
Cassandra
Thank you for taking the time to raise the poor service received. Vodacom prides itself with attaining and maintaining a high level of Customer Service. I hope I am able to achieve this and improve your Vodacom Experience. I would like to apologize for the poor service received.
Your matter has been resolved.
Regards,
Cassandra
Best regards,
Vodacom's reply18 Feb 2016, 14:06
Official
Hello yvonne10,
Thank you for taking the time to raise the poor service received. Vodacom prides itself with attaining and maintaining a high level of Customer Service. I hope I am able to achieve this and improve your Vodacom Experience. I would like to apologize for the poor service received.
Your matter has been resolved.
Regards,
Cassandra
Thank you for taking the time to raise the poor service received. Vodacom prides itself with attaining and maintaining a high level of Customer Service. I hope I am able to achieve this and improve your Vodacom Experience. I would like to apologize for the poor service received.
Your matter has been resolved.
Regards,
Cassandra
Best regards,