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rubind D

1 reviews | Active since Jan 2018

13 Jul 2021, 14:12

Disguising service

Absolutely disgusting service, product offering and call centre related. Each individual I spoke to is *********** to follow basics request i.e. to talk to a manager or resolve my issue.

My Fibre was down for multiple days, with no solutions or alternatives solutions provided. No ownership taken.

Never and Never again would I do business with them or recommend them to anyone.

0
Replies (1)
Vodacom
Vodacom's reply14 Jul 2021, 06:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team