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rubind D
1 reviews | Active since Jan 2018
13 Jul 2021, 14:12
Disguising service
Absolutely disgusting service, product offering and call centre related. Each individual I spoke to is *********** to follow basics request i.e. to talk to a manager or resolve my issue.
My Fibre was down for multiple days, with no solutions or alternatives solutions provided. No ownership taken.
Never and Never again would I do business with them or recommend them to anyone.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
14 Jul 2021, 06:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2021, 06:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
