Disgruntlement Customer

After numurous and months of complaints to Vodacom they have now decided it’s my fault for not updating my insurance, the problem with that is that how can they put it in my statement every month and claim not to have known about it and say they’ve “under” quoted me. This is no fault on my side and rather there’s as there staff has not done the necessary adjustments and now expect me to pay the backdated shortfall plus whatever the access amount would be