Disgruntled Vodacom subscriber.

Vodacom un-Blacklisting department is useless.My phone was ****** due to a company ******* on the 25 November 2023.IBlacklisted my Phone on Sunday morning 26 November 2023.In the mean time the SAP recovered the phone.I send numerous emails with the un-blacklisting form and my ID to Un-blacklist my phone.All I get told is no attachments attached after sending it 5 to 6 times.We are at Friday the 1 December 2023 with my phone still blacklisted and making phone calls to Vodacom.

My reference number is EC-1MFS-101NOW with still no light when to my phone will be un-Blacklisted .

Where does Vodacom employ their employees from if we as the customers must struggle with people that can't do their jobs.