1 reviews | Active since Dec 2015
Disgruntled Vodacom Subscriber
I Experienced The Most Stressful Day With VODACOM! I phoned them giving the date that payment would be made; which was approved by the consultant And Today ( Friday) my Line was Suspended. Being a business Line and having clients contacting me on this number; I made Several Calls to Disinterested operators. All they wanted was a company registration number which I didn’t have at my Disposal. On telling them I don’t have it at hand; they Refused to Assist me Even though all the info given was correct. Out of Desperate Frustration, I went to a Vodashop and Paid where they Gladly Accepted the Payment Without HARASSING me About the Company Regustration Number. Then Begging them to Connect the line which they Smugly said it would take upto 6 hours to reconnect; my one Line was opened and the other 2 Still Suspended!!!!!! I’ve Had it with Vodacom...... UnFortunately for me; they Like the Banks; the One is Just as Bad as the Other............. So Im TRAPPED!!!!!!!!
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,
