TN
Tebogo N
1 reviews | Active since Sept 2022
18 Sept 2022, 08:38
Disgruntled customer
I am very disappointed with the level of service I got from Vodacom fibre and some of their consultants. So I paid my Vodacom fibre in store as I was advices by one of their consultant than they sent a message and an email telling me that they got my payment. Little I know it was a different story and I still didn’t get my internet and I can’t get my money back.
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Vodacom's replyOfficial
18 Sept 2022, 10:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Sept 2022, 10:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team