Disgruntled customer

I have been without my Fibre connection for over 64 hours. I have contacted my ISP (Vodacom) as well as Metro Fibre with regards to my problem. I was told that MetroFibre was having an issue with their infrastructure. To only find out it has be supposedly fixed but I am still without my Fibre connection.

This is unacceptable as I have had to struggle to get my work done as well as assignments and my siblings have missed 3 days of their online schooling sessions.

I have been given the run around without any help or solutions