LL
Levert L
1 reviews | Active since Feb 2022
03 Feb 2022, 18:56
Disgruntled customer
I rate Vodacom a 0, customer services is poor, they treat you like a second class citizen and also have no synergy in the company. The staff all do not know the policies of the company and incorrectly advice customers. I will be ending my fibre subscription with Vodacom.
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Vodacom's replyOfficial
04 Feb 2022, 07:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2022, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team