1 reviews | Active since May 2016

09 May 2020, 11:12

Disgruntled customer

I have welcome tones that have caused noone to contact me. I use my phone for work and this could've resulted in a loss of business. I have Indian welcome tone I didn't accept or allow on my phone you cant get through to vodacom you cant remove the thing it's been on my phone for 4 months. I am English of course someone hears some Indian music they'll think they have the wrong number. Vodacom, sort this nonsense out! I am beyond livid. I get so many phone related spam calls and now this. Sort out your networ****

0
Replies (1)
Vodacom
Vodacom's reply10 May 2020, 02:25
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team