DISGRUNTLED CUSTOMER

Both my contract numbers have been deleted from,the vodacom network, I am very dissapointed in the way in which my accounts ws handled, I was not given an opportunity by vodacom,before they deleted my nrs to,make a suitable paymeny arrangement, my son also fell seriously ill at preschool one day and nobody could reach me as I,myself was unaware that my numbers have been deleted, I have been a vodacom customer since 2007, now I am expectef,to pay reactivation fees and purchase new contract sim card,I feel that all of this could have been avoided should vodacom made means to reach as they claim they did yet they first deleted my,numbers, I prefer to cancell any remaining contracts I have with them