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Devasha A
1 reviews | Active since Jan 2019
18 Feb 2019, 11:07
Disgruntled Customer
I have trying to solve my issues with Vodacom Fibre and still no assistance.I have been paying for a service I havent had for 4months and they still refuse to refund my money back. I have made numerous calls and still nothing. I really wish i could cancel this contract and all my other contracts.Vodacom has really dropped the ball with service.
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Replies (2)
Vodacom's replyOfficial
18 Feb 2019, 11:55 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Feb 2019, 11:55
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
DA
Devasha A's updateReviewer Update
22 Feb 2019, 15:17I got a call , i got an email and no feedback !!!!I provided my reference numbers and no response. Come on Vodacom
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Devasha A's update22 Feb 2019, 15:17
Reviewer Update
I got a call , i got an email and no feedback !!!!I provided my reference numbers and no response. Come on Vodacom