SC
Shannon C
1 reviews | Active since Apr 2018
12 Apr 2018, 15:20
Disgruntled!
I started getting Wifi and Bluetooth issues with my Huawei P8 Lite. I took the phone in for checking out. The In store Huawei consultant at Vodacom admitted that they have issues regarding certain P8 Lite Models. The phone was send in for repairs. A week later they told me the Phone is ready for pickup, only to be issued a refurbished phone... A month and a half later again Wifi issues. The phone got send away again only to be replaced by another refurbished phone with a 6 mths warranty. Can't they just issue me with a new phone? #greatbusiness
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Replies (2)
Vodacom's replyOfficial
12 Apr 2018, 15:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Apr 2018, 15:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Apr 2018, 07:29Good day Shannon,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
Vodacom's reply17 Apr 2018, 07:29
Official
Good day Shannon,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,