Disgracefulness service by Vodacom once again they never disappoint

I would like to complain about Vodacom as well, I have raised numerous queries with Vodacom regarding my account. I lost my job in December I informed them about cancelling my contract I was told someone will call me back since my account seemed to be registered under someone else name. No one came back to me.

January I received an increase on my account which I never requested, when I queried again I was told someone was going to come back to me. No one came back to me.

I then followed up regarding duplicate account where my number seemed to below to someone else, no one came back to me. I then wrote here on Hello peter about their service and how this was such a breach of contract and confidentiality since I was able to view this person details, billing and physical address. I was even able to get this person contact details and asked them to please sort out this with Vodacom on their side, again still no feedback was received on my end. I called this guy he said he raised concerned with Vodacom but no feedback yet.

Now months later they have sent me a letter threaten to blacklist me due to non payment. After so many queries with them phone calls, and walk in to their shops.

They are so quick to send you letters about blacklist but no so quick to return a query logged over 7 months ago.