SW
Susan W
1 reviews | Active since Feb 2021
25 Feb 2021, 11:36
Disgraceful Vodacom Fibre Service
I wish I could give a 0 rating! I have been without internet fibre to my business since the 12th of February 2021. I have emailed and contacted vodacom numerous times. My manager has been awaiting them since the 14th of this month as I am abroad! The first thing I will be doing when I am back is finding a new service provider this has done immense damage as my point of sale and music needs internet. Their customer care is no existent. Truly and utterly pathetic, that in 3 days time they will walk away with my money for services not rendered.
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Replies (1)Vodacom's replyOfficial
25 Feb 2021, 13:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Feb 2021, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
