CVPdS
Carlos Vitor Pedra de Sousa
1 reviews | Active since Jan 2024
02 Jan 2024, 16:08
Disgraceful Vodacom
Ordered a Pirates t-shirt onthe 30 August 2023, was sent a link and voucher to redeem product. Upon following the link and trying to redeem the product I was required to pay R1250 for the product. Requested a new voucher and was sent the same voucher. Have requested this to be resolved and nothing has come of it.
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Vodacom's replyOfficial
03 Jan 2024, 07:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jan 2024, 07:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team