Disgraceful Service Provider

<p>A month later I am yet to be assisted!!! I logged an official complaint and a consultant by the name of Fazou, Fazlin or Fazel called who was very *********** and did not understand my complaint. The last connversation I had with him, I asked him to request his manager to call me back because we were at a deadlock and he promised the call back would happen in 48 hours. To date no one has called me! And I am willing to bet my life that he did not even request that a manager call me back because he was not impressed with the fact that I was fighting for my rights as a consumer and expected me to roll over and accept 1gig of data when Vodacom has ******** me out of 5.9 gigs of data.How he can justify that as a gesture of goodwill is truly beyond me! I spoke to 4 consultants who did not resolve my data issue. Only the 5th consultant was knowledgeable and assisted me efficiently. I should not have to suffer because Vodacom is not providing their staff with adequate training to be able to resolve customer issues. I did my due diligence and contacted you as my service provider to fix my problem. Please refer to my previous complaint for context to this matter. Can a manager please call me to resolve this matter. I am not going to let this go until my issue is addressed and resolved. Regards, Palesa ********** </p>