SE
Sadeya E
1 reviews | Active since Jun 2018
14 Aug 2020, 16:37
Disgraceful Service
Can you guys please fix your faulty telephone lines and call me to complete my upgrade. Apparently it takes forever for a reversal and cancellation to be done. I'm really running out if words to explain my query and the pathetic service that I'm getting from vodacom online. Clearly you guys ignore complaints on hellopeter also, because your previous reply never happened.
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Vodacom's replyOfficial
15 Aug 2020, 11:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Aug 2020, 11:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team