PO
Patrick O
1 reviews | Active since Nov 2014
09 Jul 2020, 10:01
DISGRACEFUL SERVICE
Absolutely disgraceful service! I do not even want to give a 1 star rating. I have been trying to cancel a Vodacom contract since January. Someone internal to Vodacom renewed the contract of which we are still being billed for. ***** ***** *****! A phone call every month - no joy! A request for recordings - no joy! but the money is deducted every month - where to from here??????
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Vodacom's replyOfficial
09 Jul 2020, 11:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jul 2020, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PO
Patrick O's updateReviewer Update
10 Jul 2020, 12:00I received a phone call from Vodacom at an untimely time last night. I asked to call back in the morning .... typical Vodacom service ... I am still waiting!
PO
Patrick O's update10 Jul 2020, 12:00
Reviewer Update
I received a phone call from Vodacom at an untimely time last night. I asked to call back in the morning .... typical Vodacom service ... I am still waiting!