SR
Sophie R
1 reviews | Active since May 2017
05 May 2025, 12:29
DISGRACEFUL SERVICE
I am still waiting for my mom's phone to het unblack listed. I sent an email on the 9th of April and again today with all the required documents and id copies and to date, no one has bothered to contact us back. This phone is fully paid, and the contact has ended yet we can't use the device. What do we call this??
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Vodacom's replyOfficial
05 May 2025, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2025, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team