1 reviews | Active since Aug 2016
Disgraceful Service
<p>For 3 months straight, I have experienced disgraceful service from Vodacom. 1st month was that there system was down and I went 5 days with a suspended phone, 2nd month they over stated my bill, now they have overstated my bill again. The worst thing is that the agents say they they will call back and never do. And when you ask to speak to a manager they tell me that he or she is busy. This is kind of behaviour is not treating customers fairly.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
