1 reviews | Active since May 2016

24 May 2016, 18:57

Disgraceful service

<p>We have been dealing with vodacom since the 4th of January 2016 because we have no service in our area. We have beeen sent from pillar to post and are still no further along. I am completely disgusted with this service, our contracts were to finally be cancelled today and yet again VODACOM stuffed it up and i have to wait another 14 days for my query to be escalated.</p> <p>We have spent countless hours emailing and phoning with regards to this issue and we get treated like dirt. I cannot begin to explain how frustrated I am.</p> <p> </p> <p>I will never ever recommend vodacom to anyone, they should not be allowed to have a customer care line cause they genuinely only care about taking your money. They will lie and cheat you as much as they can. </p> <p> </p> <p>I am doing this on my wifes profile as i don't have one.</p> <p> </p> <p>Regards</p> <p> </p> <p>David</p>

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Replies (1)
Vodacom
Vodacom's reply25 May 2016, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team