LB
Lindy B

1 reviews | Active since Mar 2014

14 Feb 2022, 10:33

DISGRACEFUL FROM VODACOM

Service lol, what .....ing service? We upgraded online for both numbers on the SAME DAY, half an hour apart and now they bill us for our old contract amount on one of the numbers and only the other number has the correct amount so again we have to cough up an extra amount for VODACOM's shoddy service plus we are pensioners. We called earlier and were fielded from one consultant to another and the last one suddenly said she had IT problems so would call us back... That was 2 hours ago! You don't care a darn about your customers. Just look at the **** reviews you get non-stop!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply14 Feb 2022, 11:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team