Disgraceful Fibre Servicr Vodacom...stay away!

Almost a year later from my last review and there is no change if not the connection is absolutely worse. You guys have the audacity to send me an email around a 6% increase advising that the connection is better and more has been done to improve. What *******! I have been without wifi for a full day encounting...with no feedback. The Cc agent Rebecca, Sarah etc give you the same information over and over and the technicians were never onsite and did not even update. From the managers to the agents to the technicians, everyone has no idea what they doing! I expect a credit for the entire year of downtime i have had and expect a call back at fhe soonest as well as my wifi connection restored. Id also like the option to cancel my contract as you are already in breach as you are not providing a service. I have messaged Your CEO Shameel Joosub, let's hope i have internet connection! Call me urgently ***