AP
AHMED P
1 reviews | Active since Nov 2013
12 Aug 2023, 10:38
Disgraceful Deceit of Vodacom
Received a call from a sales agent offering a replacement of my 200 sms to 1.2g of data on the 12/08/2023. *********ly told that my bill will be reduced by R20. Whereas the bill will actually increase by R153. When I brought this to the attention of the sales agent, he uncouthfully cut the call.
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Vodacom's replyOfficial
12 Aug 2023, 11:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2023, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team