Disgraceful company !!!

Shocking experience!!! My account was in good standing in June when I spoke to an agent and even got a statement from Vodacom until I was told in July I was 2 months in arrears which was not the case. Been sucking blood out of a stone for the staff and supervisors to rectify this. They don’t take notes on the system so you passed from pillar to post. Absolutely disgraceful service from staff, they all don’t know what is going on. I will not renew my contract or will I ever recommend this company. Totally useless!!!!