Disgraced- dont even deserve a star rating
<p>After cancelling my contract with vodacom in 2016. It has recently come to my knowledge that my cancelled account is flaged as pre-legal and vodacom is not assissting in any way to help solve the problem. I have been to 5 vodacom stores trying to solve the problem, including the legal department that i phoned about 15 times and they keep dropping the phone on me, and till now i havent had any response that even though i have reference numbers and left messages for supervisors as they are on lunch. This is a disgrace to vodacom client care as vodacom provides all these amazing services.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
