TL
Tzinike L
1 reviews | Active since Nov 2018
08 Dec 2020, 19:06
Disgrace to a trusted customer after many years
I was ****** and could luckily upgrade. I went to Fourways Vodacom store and the sales lady ADVISED me to take the iPhone SE. she said I have 7 days to return the phone if unhappy. The battery is **** and doesnt last nearly as long as my iPhone XR’s Now they tell me I cannot cancel the contract and also cannot choose a new phone I need to take the same one if they figure out by some miracle what is “wrong with my 4 day old phone” this is bull****. My company also does business with Vodacom and they make a **** load of money from us. I will be sure to inform them of the ****py and unhelpful, unsympathetic service of Vodacom.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
09 Dec 2020, 07:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2020, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TL
Tzinike L's updateReviewer Update
09 Dec 2020, 12:35No one has contacted me. ***
TL
Tzinike L's update09 Dec 2020, 12:35
Reviewer Update
No one has contacted me. ***
