SM
Sylvester M
1 reviews | Active since Jun 2020
21 Aug 2020, 11:28
Disgrace of a service provider.
They deducted 4 months payment in just 1 month.I called to ask why arrangement could not be arranged with the customer and their stuff where so rude on the phone.Im just glad my contract is coming to an end with them.They staff of today really just ****ed the living **** out of me.Im told I should have called them to ask why they did not deduct those months. Pathetic service from a service provider that's suppose to be the number 1 in SA.March I had to by my own data on 14th and 20 and 24th cause I had no data and my contract I'm suppose to get.They ******* and i would ask people to be more cautious when dealing with them.Write everything on a paper and keep track of this disgrace of a business.
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Replies (1)Vodacom's replyOfficial
21 Aug 2020, 14:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Aug 2020, 14:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
