Disgrace of a life Cover

Good day

I am writing this with a very heavy heart. It's been due for a while. I have a had a problem with Vodacom life cover policy. I know my case has been closed but I feel that. I was not helped accordingly. As my understanding for the covid lock down that one was entitled to pay anything as we were in lockdown. My father passed away on the 15th of July 2020 and, when I called in at that time I was told that the policy has lapsed.

How on earth did Vodacom life cover still expected money from anyone at such circumstances. Where the president himself said that we can put our payments on hold.

Besides that I took it forward and evidence I've got from their recording is that the consultant who consulted my father did not explain everything perfectly....

I feel personally. That anyone who has or want a to take out a Vodacom policy to just stop, as I was not the only one who went through this.

Money was paid all along and they don't want to pay out peoples money