RG
Rodney G

1 reviews | Active since Apr 2022

11 Apr 2025, 18:04

Disgrace how listed companies treat you

I fail to understand how Vodacom is in business Well the only reason the are is because we bound by a contract

I’m honestly don’t think there is someone out there that will tell you they are

All you ever received is promises that never materializes from the call centre agent to the managers the same

I have been trying for months to solve network problems in my area

Pretty much everyone here has complained by Vodacom but still they do nothing about it or cares

More importantly I have had the unfortunate dealings with there retention department ,that has promised me on three occasions to come back to me and nothing

The latest yesterday that without failure will have both my issues sorted before close of business today been Friday 11 April 2025

Well no surprise not a call or mail again

0
Replies (1)
Vodacom
Vodacom's reply12 Apr 2025, 08:35
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team