Disgrace *****

Good Day, Shameel

I trust this message finds you well.

I hope not to come across as constantly complaining, but I’ve reached my limit with this ongoing issue.

In September, during a recorded call with a Vodacom agent, I clearly stated that I do not have the number ***. I also explained that every time I attempt to upgrade, this number receives the OTP, which prevents me from proceeding.

Today, I decided to call this number, and the situation is as follows: I am paying for a number that I do not own or receive any data for. This feels like *****, as I am effectively paying for someone else.

I have raised this issue multiple times, yet it remains unresolved.

Please treat this matter with the urgency it deserves and assist in rectifying this issue promptly.

I tried to upgrade my ...... number and AGAIN THAT NUMBER RECEIVE OTP pins that is not mine!!!!!!

Kind regards,