1 reviews | Active since Jun 2016
<p>SO I CALLED IN TO THE CALL CENTRE SA****AY AND LERATO(WHO IS IN JHB) SHE GIVES ME THE ****EST SERVICE IN THE WORLD AND PUTS ME ON HOLD SEVERAL TIMES AND COULDNT GIVE ME HER MANAGERS NAME FIRST TIME AROUND SHE THEN MAKES ME HOLD FOR AWHILE AND GIVES ME A NAME OF NBALI I DO NOT KNOW IF IT IS HER MANAGERS REAL NAME AS SHE COULDNT GIVE THAT WHEN I ASKED THE FIRST TIME.</p> <p> </p> <p>THEN I BUY 1GB DATA AND HAVE 126 AIRTIME(ON SA****AY-25TH JUNE) ON SUNDAY EVENING I CHECKED MY AIRTME AND IT SHOWED 116. AND 960MB LEFT. TODAY I TRY CALLING ALL MY AIRTIME IS GONE AND ALL THE DATA ASWELL CALLED INTO THE CALL CENTRE AND AGAIN THEY CANNOT ASSIST ME AT ALL. REALLY HAD ENOUGH OF THIS NETWORK AS I DONT GET ANY COMPENSATION FOR THIS ALL THEY TEL ME IS TO USE MY DATA WISELY WHICH IS ****.. I WANT MY DATA AND AIRTIME BACK</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.