Discusting vodacom services

<p> </p> <p>5ince November 2015 i upragded my contract ever since I having endless problems with my account. Sudenly they blocked all 3 accounts thats on my name, I got a account for over R12 000. We went to o see them at Vodaworld in Midrand cant explain where that amount comes from they said that they will investigate and send email explaing where that amount comes from. According to them its prime sms that was send from the internet account.that was send on one day.I have requested that they must send me a detailed account where the sms was send to. I have notice that there was a PO Box addres on my account that does not belong to me. Until today I had no feed from Vodacom.Im a 62 old widow that lives alone where will I send all the sms to. They keep on billing me for that amount.Inconvence over December couldnt send or receive any whatsup or phone calls, couldnt phone any of my children.</p>