Discusting service (no service)

posted this on 05 Aug 2020, 10:22 Totally disgusting service - had a fault with an apple watch which was in warranty during the lock down period, could not get it to vodacom repairs as offices closed for lock down, when they open again response is 1) we don't repair watches & 2) sorry its out of warranty so fix it yourself - the manager of vodacom repairs contacted me after this review and after over 2 months of going backward & forwards they eventually tell me they can do nothing as Apple are not prepared to carry the warranty even though it was during lockdown, I explained I am not interested what apple has to say as I received the watch through Vodacom & they must sort the problem out. this is totally unacceptable