Discusting Service
<p>After many years of being a Vodacom Service provider customer with 3 contracts we decided to cancel and port over to Cell C. We have sent through our cancelation quotes as well as final proof of payments but to date have not been able to communicate with Vodacom as to find out whether the contracts have been cancelled or not. We haven't received any communication from vodacom with regards to this only from a company called VVM collect and they insist we owe Vodacom money. I THINK IT IS TIME TO GO SEE MY LAWYER.</p>
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Vodacom's replyOfficial
20 Oct 2016, 15:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Oct 2016, 15:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,