MS
Melanie S
1 reviews | Active since Apr 2019
14 Nov 2019, 13:45
Discusting customer service
I have cancelled my contract with Vodacom in July 2019 and was promised telephonically will be cancelled, now how to find out my account has been handed over to their legal department. Never experienced such terrible customer service. Treating customers like this is *********. I want my matter resolved, arrears on this account written off and my name cleared with ITC
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Vodacom's replyOfficial
14 Nov 2019, 14:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Nov 2019, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,