Discrepancies in My Vodacom Contract Billing

Dear Vodacom Team,

I am not satisfied with my Vodacom contract. Every month, I am billed a different amount, even though my contract specifies a monthly payment of R789. I always pay my account on time, yet additional charges are consistently added without explanation from your consultants.

I request that Vodacom resolves this issue immediately. If this matter is not addressed promptly, I will escalate the complaint to the Consumer Goods and Services Ombud Scheme (CGSO) or the National Consumer Commission (NCC).