YG
Yolanda G
1 reviews | Active since Jun 2018
08 Mar 2023, 12:06
Discount not given past 5months
Since 1 November 2022 invoice I haven't received my discount on contract, meaning my Invoice is R171.74 higher than it should be. Spoke to Accounts department but issue not resolved yet. Can you please have a look at this Vodacom. Just received my invoice for 1 Mar and still not fixed. Meaning 5 months of overcharging in total of R858.71!
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Vodacom's replyOfficial
08 Mar 2023, 14:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2023, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team