1 reviews | Active since May 2016

12 Dec 2017, 16:05

Discontinued iPhone 6 PLUS

I just called the about every Vodacom branch to find out regarding upgrade on the iPhone 6 Plus just to find out that apparently it has been discontinued BUT it is still advertised on the website as an option. Now I want the iPhone 6 Plus as advertised for R299, what will Vodacom offer me to keep me as a customer? Phoned Headoffice which will log a call. Now we wait?!

0
Replies (2)
Vodacom
Vodacom's reply12 Dec 2017, 16:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Dec 2017, 15:45
Official

Good day,

Kindly be advised that our Upgrade team will contact you to assist.

Please accept our apologies for any inconvenience caused.

Regards,
RM