Discontinue *** it does not work; not one person is qualified to settle accounts.

<p>I went to Vodaworld on the 21st of January, I paid you in full – I settled the account. To date you have not settle my contract on your side, nor port my number. I phoned in multiple times, I even resent the documentation at your request and still the contract is not settled.</p> <p>Underneath review was loaded on the 6th of February after several failed attempts to get this contract settled (number ********** should be discontinued) not one person in that department knows how to do their jobs… On the review underneath you rep**** that someone would phone me - also never happened! I will now no longer take responsibility for any unpaid monies at Vodacom, I will be using the new Cell C sim card. Just know that you are very bad at your jobs, shockingly so.... I will cancel my Vodacom debit order; there will be no way you will ever again get a cent from me. It is now your problem I wash my hands. I will keep this letter as proof - of attempts to move on amicably, as well as the documents for settlement when you blacklist me. I'm done following up it's your problem now:</p> <p>I want to thank you for wasting my time because your complete incompetence; and for being just another company with shocking service and useless staff, service in this country is a joke at best. This message will make no difference; but I now can walk away knowing that at least I tried everything.</p> <p>Original Review 6th February</p> <p>“I did everything right 100% according to your instruction and somehow I ‘m still your client?</p> <p>I wanted to move from Vodacom to Cell-C, their contract suites me better. I got a settlement amount on the 20th of January. On the 21st of January took up a contract from Cell-C and went to Sandton Towers to settlement my contract and close it. The bright spark at Sandton Towers asked my how to do the settlement process and I had to explain to her that I do not know – I do not work for Vodacom. We mutually decided that it would be best for me to attempt this again the following day at midrand – Vodaworld. Went to Vodaworld on Sunday the 22nd of January, very helpful people, I paid the quoted settlement amount, we submitted all the documentation and that was supposed to be that – done and dusted, or you would think so…. Unfortunately not after numerous attempts even re-submitting the original documentation I’m still a client of Vodacom. I need this contract to end (2 weeks ago) so that we can port the number to Cell-C, I did everything you expected from me - and it did not work?”</p>