Disconnection with no valid excuse-Ref: ***

upgrade done online on the 6th October 2017. Sim swap done on the 10th, my old number has been working fine until the 30th of October when a new number kicked in and override the old number. Now, neither the old nor the new number is working. its been 1 week with no connection and am expected to pay the bill at the end of the month. My deals have come to a stand still.... Why won't you resolve your problem or else cancel my contract. Am sure other service providers would like to get a business from me.