pK
pontsho K

1 reviews | Active since Jun 2021

02 Jun 2022, 12:49

disconnection of number

Hellowpeter i am tired of Vodacom i am writing this review for the second time and nothing is been done i feel so abused by Vodacom i have been trying to came to a mutual agreement with no luck .I have lost my number over the weekend and now when i am trying to do a sim swop they saying i am in areas they cannot perform a sim swap for me i have been disconnected for a week now and when i call them nobody want to take accountability they tell a lot of stories

Hellwpeter please assist

0
Replies (2)
Vodacom
Vodacom's reply02 Jun 2022, 13:55
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
pK
pontsho K's update02 Jun 2022, 15:09
Reviewer Update
Please contact me on this number *** as your number not working