Disconnection of contract

<p>I'm not satisfy with the service of Vodacom. They cancel my contract end of June 2016 without any instructions from my side. On Friday, 1 July 2016 I call and complain regarding this matter. A person take my call and promise that they will re-activate my contract between 24 - 48 hours (I didn't receive a reference number, promise to SMS it to me). Monday morning, 4 July 2016 I realise the service was not activated. Call again and the lady inform me that the person from Friday didn't log a call to rectify the activation and I must wait a further 24 - 28 hours (received reference number via phone: (ref: 1- ********** 9120) . It is totally unacceptable.</p>